Message threads

Communicate with other users in QA Reviews.

Message threads allow QA reviewers and team members to communicate asynchronously in a QA Review. Participants can tag other users with the @ symbol and post messages that will remain attached to the QA Review record. The message-thread chat box can be used to post updates, questions, or even communicate about disputes.

example of a QA message thread

To open a message thread, scroll to the bottom of a QA Review and expand the Chat panel.

Tagged users will receive an email notification with the information and a link back to the review message. Once a user is included in a message thread, that user will receive an email notification any time a new message is added, even if the user is not mentioned.

example of a QA message notification