Message threads
Communicate with other users in QA Reviews.
Message threads allow QA reviewers and team members to communicate asynchronously in a QA Review. Participants can tag other users with the @ symbol and post messages that will remain attached to the QA Review record. The message-thread chat box can be used to post updates, questions, or even communicate about disputes.
Note: The data scope associated with your user role will determine which users you can tag in a message thread. Similarly, tagged users' data scopes will determine whether or not they can view the message thread.
To open a message thread, scroll to the bottom of a QA Review and expand the Chat panel.
Tagged users will receive an email notification with the information and a link back to the review message. Once a user is included in a message thread, that user will receive an email notification any time a new message is added, even if the user is not mentioned.
