Retrieving a contact's personal survey link

If you use contacts, each contact will receive a personalized survey link. If a contact loses this link, you can retrieve it.

If you only need the link for one contact, you can click Live next to that contact's name in the contact overview. This Live link only appears when a survey has been launched.

  1. Open the survey for which you want to request the personal survey links.
  2. Select Distribute > Contacts.
  3. Use the filter options to find your contact.
  4. Click Live next to the contact's name.

The URL in the window that opens is the personal survey link for that specific contact. Make sure you don't enter any answers in the survey.

When you need the personal survey link for all of your contacts, you can export your contact data to a CSV file. The resulting file contains a column Link to survey that contains the personal survey link for your contacts. Next to this column is another column containing a link to the report for each contact. In this report, you will find the individual data and answers of the contact.

Downloading the CSV file

  1. Open your survey.
  2. Select Distribute > Contacts.
  3. Click the export icon at the top of the contact list.

    Export contacts.

The column Link to survey is the second last column in the CSV file.

Link to survey.