Create and Manage Assets

What files types can I upload?

Only Assets with the following file extensions are accepted for uploading:

  • .gif
  • .htm
  • .jpg
  • .png
  • .zip

.zip files can contain file types that would not otherwise be accepted for uploading (for example, .css files).

What size should I make my Assets?

Any graphic you use as a substitute should have the same dimensions as the original graphic that it's being substituted for. This prevents the substituted graphic from needing to be resized by MXO and helps prevent any distortion that can occur with resizing.

Create an Asset

  1. In MXO, choose Orchestrate.

  2. Select Assets and then click Create.

  3. Provide the following details for your Asset:

    FieldDescription
    Asset NameA name for your Asset.
    Asset DescriptionOptional. A description for your Asset.
    Asset TypeThe type of Asset to create. Choose from Text, HTML, JSON, XML, or External Asset. If you select External Asset, enter the unique URL for the content in your CMS. For example, http://site.com/widget/1234
    Note: Control assets do not deliver content but enable MXO to listen to responses to your default content and assess the performance of your orchestrations.
    Asset MarkupThe markup associated with the Asset. If you upload an Asset, this markup is created automatically.
    Track customer responseConfigure response tracking for your Asset. This enables MXO to track positive, neutral and negative responses to an optimization. For example, you may want to use responses to track customer interest in a product recommendation. Positive responses are tracked by default for all asset types. For Text, HTML, JSON, XML, and External Asset asset types, enable response tracking for neutral and negative responses by moving the switch for those responses to On. Provide a label and target URL for each response you want to track. For example, for a positive response to a product recommendation, you might want to send the customer to the "Buy now" page of a mobile app. For more information, see Configure Customer Response Tracking (Mobile and Assisted Channels). For Control assets, enable response tracking for specific areas of your default content by providing an HTML tag, id, class, or other DOM identifier.
    ViewpointsOptional. Select the viewpoint to associate with this Asset. Viewpoints ensure the correct variant of your content is displayed on each Touchpoint. This enables you to carry on using existing Actions, rather than having to create new ones.
  4. Click Finished.

Upload an Asset

Use the upload functionality to add an existing graphic to MXO .

  1. In MXO, choose Orchestrate.
  2. Select Assets and then click Upload.
  3. In the Upload Files to Create Assets dialog box, do one of the following:
    • Drag the file to the upload landing pad.
    • Click Choose Files and browse to the file you want to upload.
  4. Click OK, I'm done.
  5. To configure response tracking and Viewpoints, select the Asset to open it.

Edit an Asset

  1. In MXO, choose Orchestrate.
  2. Select Assets.
  3. Click on an Asset to open it for editing.
  4. Make your required changes and then click Finished.

Copy an Asset

From time to time you may want to clone an existing Asset, rather than creating a new one from scratch.

  1. In MXO, choose Orchestrate.
  2. Select Assets.
  3. Click the Copy icon next to the Asset you want to clone.
  4. Rename the new Asset and make any other required changes.
  5. Click Save.

Delete an Asset

  1. In MXO, choose Orchestrate.
  2. Select Assets.
  3. Click the Delete icon next to the Asset you want to delete.
  4. Click Yes, delete it.
Note: You cannot delete an Asset that is currently in use. You must remove any dependencies associated with the Asset first.