Tracked customer activity

Detailed view provides the following information about activity related to the customer's current interaction.

LabelDescription
Tracked ActivityThe activity being tracked, including proposition name, activity type and activity capture point name.
Flag indicating that the activity associated with the current interaction is a completion activity.
OnIndicates when the activity is tracked. This is either on interaction load or on click or tap of a page element.
Interaction PointThe interaction point path where the activity was triggered.

Example 1 - Tracking single activity

Tracking point detail

Example 2 - Tracking multiple activities

Tracking point multiple activities detail