Tracked Customer Activity

Detailed view provides the following information about activity related to the customer's current interaction.

LabelDescription
Tracked ActivityThe Activity being tracked, including Proposition name, Activity Type and Activity Capture Point name.
On:Indicates when the Activity is tracked. This is either on interaction load or on click or tap of a page element.
Flag indicating that the Activity associated with the current interaction is a completion activity.
Interaction Point:The Interaction Point path where the Activity was triggered.

Example 1 - Tracking Single Activity

Monitoring - detail tracking point

Example 2 - Tracking Multiple Activities

Monitoring - detail tracking point multiple activities