How to reset the HMS administrator password

An IVG management system security feature locks a user account after three incorrect login attempts. Use the following instructions to reset the password for the administrator account:

  • Open a Linux shell command and log in with the holly user and password.
  • Use the following command to change the directory to bin:
cd ~/bin
  • Use the following command to execute the password reset script to reset the administrator password to holly12:
psql -f administrator_reset.pos.sql
  • When prompted, enter the administrator username and newly reset password holly12.

A confirmation appears that the account has been updated.