Using your own domain for surveys and reports
Medallia Agile Research recommends using your own domain for your emails, surveys, and reports. This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.
To use your own domain, fill out a request form on our website. Our Domains team will configure everything and guide you through the setup process.
See Implementing a custom domain FAQs for details on how to implement DNS records.
The benefits of using your own domain include the following:
- This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.
- Email invitations, reminders, and notifications will all be sent from your domain.
- You will be able to allow-list your invitations more easily.
- The domain will be used for your survey URLs.
- The domain will be used for your shared report URLs.
