Viewing or downloading individual contact responses

If your survey is live or closed, you have the option to view individual contact responses. To get an overview of the results per contact, complete the following steps:

  1. Open your survey.

  2. Select Analyze > Overview.

  3. Click Contacts.
  4. Select the email address of a respondent. You will see an overview of the given responses.

Searching for a contact

Search for a contact by completing the following steps:

  1. Click Filter to open the submenu.
  2. Enter your search terms (for example, Email address contains hotmail).
  3. Click Update.

You will now see an overview of all contacts who meet the query. In the search menu, you can also filter on a member of a certain contact group (Filter contact group) or based on their status (Reminded, Responded completely, …). Using the View submenu, you can also select the fields to be displayed, sort by a field other than the email address, and change the amount of contacts shown per page.

Searching for a contact.

Downloading or printing individual responses

You can download the overview of one single contact, a selection of contacts, or all of the contacts.

To download or print an overview of one single contact, complete the following steps:

  1. Open your survey.

  2. Select Analyze > Overview.

  3. Click Contacts. You will get the list of contacts that have responded to your survey.
  4. If necessary, you can change this filter on top of the page.
  5. Select the email address of a respondent. You will see an overview of the given responses.
  6. Select the desired file type in the top-right corner.
  7. Click the printer icon to print or click Download to download the report as a PDF file.

To download or print an overview of a selection of contacts or all of the contacts, complete the following steps:

  1. Open your survey.

  2. Select Analyze > Overview.

  3. Click Contacts. You will get the list of contacts that have responded to your survey.
  4. If necessary, you can change this filter on top of the page.
  5. Select the contacts for which you want to download the overview. Or select all by selecting the box next to Email address.
  6. Click Report. A new tab will open with the overview of all selected contacts.
  7. Select the PDF file type in the top-right corner.
  8. Click the printer icon to print or click Download to download the report as a PDF file. In the PDF file, the overview of each contact will start on a new page