Dotdigital Contact Scoring Data Adapter

The Dotdigital Contact Scoring Data Adapter enables retrieving the Engagement Cloud's computed engagement and suitability scoring for use in MXO eligibility, prioritization, and data structures.

To create a Dotdigital Contact Scoring Data Adapter

  1. In MXO, choose Collect.

  2. Select External Data, click Create.

  3. Choose Dotdigital Contact Scoring as the type of Data Adapter you want to add.

  4. Enter a name for the Data Adapter you are adding. Using a descriptive name makes it easier for you and your team members to know when to use the Data Adapter.

  5. Enter a brief description of the Data Adapter you are adding and when it should be used.

  6. Enter the configuration details that define the adapter's behavior:

    FieldDescription
    Select the attribute to use as a keySelect the captured data attribute you want to use as the key for looking up data in Salesforce. Captured data attributes are stored in the Customer Metadata Data Adapter.
    Test keyThe existing customer key to use when testing and validating the Data Adapter configuration.
    UsernameThe username of the configured Dotdigital API account.
    PasswordThe password for the configured Dotdigital API account.

  7. Click Test configuration. This tests and verifies that the new configuration details are valid.

  8. Click Apply.

  9. Click Save.