Custom Dictionary

Role required: Customer Admin. See Video user roles.

The Video custom dictionary gives you greater control over the video and audio transcript outputs in your Video channels. The custom dictionary allows you to automatically modify words that are commonly transcribed incorrectly. This is especially helpful for things like niche words that commonly come up in your content or for specific brand names. For example, if a lot of content is related to pets, “leash” might come up frequently in the transcript, but could be transcribed incorrectly as “leech.” The custom dictionary enables you to set occurrences of “leech” to automatically update to “leash.”

A custom dictionary can only be set at the customer level. Once set, this analyzes all video and audio transcripts in every channel in the customer group. It applies to human transcriptions and Speech-to-text transcripts. It does not apply to Text Alignment or Subtitle uploads.

Note: A custom dictionary only applies to the transcripts of video and audio files uploaded after these settings are saved.

It is only available on English transcripts and English translations.

A custom dictionary does not support html tags (For example <>).

Creating a custom dictionary

To create a custom dictionary for a customer, and thus for all channels:

Start from any Video channel. Click and select Channel Management.
On the Channel Management screen, scroll or search for a channel in the customer group.
In the Customer column, click to the left of the customer group name to open the Edit Customer modal window.
Click the Custom Dictionary tab.
Select Add Word(s).
Enter the word(s) to replace in the Text to Replace box. Enter each individual word on a separate line.
Enter replacement text in the Replace With box.
When you are done, click Add.

Editing a custom dictionary

The Edit Customer’s Customer Dictionary tab lists the following:

Text to Replace — The word or words to identify in video and audio transcripts.
Replacement Text — The replacement word or symbol that appears in transcripts instead of the identified word(s).
Note: There can only be one Replacement Text word (the word that replaces found words in the transcript) per customer.

Username — The user email of Customer Admin that created the custom dictionary entry.
Last Updated — The date the custom dictionary entry was last updated.

To edit a custom dictionary entry:

Start from any Video channel. Click and select Channel Management.
On the Channel Management screen, scroll or search for a channel in the customer group.
In the Customer column, click to the left of the customer group name to open the Edit Customer modal window.
Click the Custom Dictionary tab.
To edit any custom dictionary entry:
1. Click .
2. In the Text to Replace field, add or delete words as needed.
3. Click Update.

Note: The Replace with field is not editable.

To delete a custom dictionary entry, click

followed by Delete.