Applying email verification to surveys

Medallia Agile Research offers an email verification option that can be applied to certain survey questions. When respondents encounter a question that requires email verification, they must enter their email address into the response field. Respondents cannot submit their answers unless they provide their response in a valid email address format, such as format "name@domain.com".

Email verification can be set up in a survey by adding one of the following question types to a survey:

  • Textbox
  • List of textboxes
  • Matrix textbox

To apply email verification to a survey question, complete the following steps:

Note: The following steps use the Textbox question type as an example.
  1. Create a survey and add a question in the survey editor.
  2. In the Add question details pane, select the Textbox, List of textboxes, or Matrix textbox question type.

  3. In the box on the Question tab, enter text that instructs respondents to enter their email addresses.

    Text that instructs respondents to enter their email addresses.

  4. Select the Settings tab and select either Email address or Email address with confirmation from the Validation dropdown to apply email verification to the question. If you select Email address, respondents have to enter their email addresses once. If you select Email address with confirmation, respondents will have to enter their email addresses twice and their email addresses must match.

    Validation.

  5. Enter any additional information related to your question on the remaining tabs. Then click .

Respondents will see the following if you selected Email address.

Enter your email address.

Respondents will see the following if you selected Email address with confirmation.

Email address with validation.