Welcome to Outreach
Outreach enhances relationship management by allowing businesses to reconnect with customers through proactive outbound notification.
Build customer loyalty
- Reconnect with customers who were originally missed.
- Inform customers of service outages and restorations.
- Develop and cultivates initial and ongoing relationships with your customers.
- Proactively provide information to customer, reducing call volume.
- Turn idle agent time into rapport-building activities.
Flexibility
Add Outreach to your existing VHT Callback solution, and use your existing agent staff.