Installation of VHT Callback 8.12 and later fails if the server does not first have 2017 C++ Redistributibles (x86) installed

Issue date December 10, 2019
Observed behavior On a fresh install, when running the installer, the Role Allocation page will list the number of IVR Peripheral Instances as "IVR" instead of an actual number by default. The Servers page will also alert users that the maximum of 4,457,148 servers have been added, and will not allow users to move beyond that page. On upgrades, the installer will fail with a message stating "The current host <hostname> is not in the current solution set. No installation will be performed"
Products and versions affected Virtual Hold Callback version 8.12.0 or later
Components affected Installer
Applications affected VHT Callback application
Severity Major
Root cause A dependency on 2017 C++ Redistributables (x86) was introduced in the VHT Callback 8.12.0 installer and affects all later versions.
Resolution In progress. See Expected Availability.
Expected availability VHT Callback version 8.13.2 or 8.14.0
Workarounds Install the 2017 C++ Redistributables (x86) package manually prior to installation. The Redistributables installer (2017_mfc_vcredist_x86) can be found within the prerequisites folder of the VHT Callback installer package.
Defects related to this issue 169817649 Installer requires C++ redistributables to function