(9.0+) Queue

Queue Name

DescriptionValues
  • The name assigned to any queue, used everywhere throughout the Callback system.
  • It is recommended to have the Queue Name and the QueueID be the same to ease troubleshooting efforts.
  • Queue Names should be limited to 60 characters or fewer.
Valid: Alpha-numeric text string, unique per site.

Reporting Queue Group

DescriptionValues
  • Logical grouping of queues at a single site.
  • Entering a value associates the current queue with the Queue Group name that you enter.
Valid: Alpha-numeric text string.