(9.0+) Invalid Responses

Controls how many times a caller can make a mistake and still proceed.

Outreach also requires a valid Callback license file, and Feature enablement in Licensing. Verify your licensing terms with your representative.

Maximum Hailing Repeat

Description Values

Sets the maximum number of times the system cycles through the Outreach hailing prompts before disconnecting and retrying again according to the Outreach > Retry Attempts > Wait Before Retrying period.

The hailing menu offers the option to press 1 when the person who placed the Callback request is on the line.

Valid: 0 - 999

Default: 5

Maximum Hailing Invalid Response

Description Values
Sets the maximum number of times the system cycles through the Outreach Hailing menu prompts before disconnecting and retrying again according to the Outreach > Retry Attempts > Wait before Retrying period.

Valid: 0 - 999

Default: 5