(9.0+) Invalid Responses
Controls how many times a caller can make a mistake and still proceed.
Outreach also requires a valid Callback license file, and Feature enablement in Licensing. Verify your licensing terms with your representative.
Maximum Hailing Repeat
Description | Values |
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Sets the maximum number of times the system cycles through the Outreach hailing prompts before disconnecting and retrying again according to the Outreach > Retry Attempts > Wait Before Retrying period. The hailing menu offers the option to press 1 when the person who placed the Callback request is on the line. | Valid: 0 - 999 Default: 5 |
Maximum Hailing Invalid Response
Description | Values |
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Sets the maximum number of times the system cycles through the Outreach Hailing menu prompts before disconnecting and retrying again according to the Outreach > Retry Attempts > Wait before Retrying period. | Valid: 0 - 999 Default: 5 |