(9.0+) Messaging
Offer Message
Description | Values |
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Note:
| Valid: String up to 4,000 characters Default: "This is the message you requested" |
Handle
Description | Values |
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| Valid: Any handle configured on the Messaging platform for your organization Default: N/A |
Tags
Description | Values |
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| Valid: Any tags configured on the Messaging platform for your organization Default: N/A |
Override Country Code
Description | Values |
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This value is not needed if the Callback segment already uses a valid country code for the customers' region. | Valid: Any country code Default: N/A |
The OverrideCountryCode specifies a country code to dial before the customer's phone number when sending outbound messages.
The CountryCode variable for On-Premise Callback segments can assign specific dial patterns, such as prefixes and suffixes, to use for each segment's outbound voice calls. Some On-Premise Callback users assign CountryCodes to segments for internal routing purposes. In these cases, the segment's CountryCode may not be valid to use when sending outbound messages.
For example, the CountryCode to dial for the United States is "1". If a segment is using a CountryCode other than "1", then outbound messages to a customer in the United States would fail. In this case, you can use an OverrideCountryCode of "1" for outbound messages.