(9.0+) Retry Attempts

Retry Attempts contains settings that determine how many times the system will try to reach the caller before giving up. It also allows control of how long to wait after each failure before trying again. It is part of the settings found in Configuration > Call Flow.

Maximum Busy Signal

DescriptionValues
Sets the maximum number of times the system will try again when a dial attempt receives a busy signal.

Valid: 0-999

Default: 3

Maximum Ringing Without Answers

DescriptionValues
Sets the maximum number of times the system will try again when a dial attempt is not answered.

Valid: 0-999

Default: 3

Maximum Answering Machines

DescriptionValues
Sets the maximum number of times the system will try again when it reaches an answering machine.

Valid: 0-999

Default: 3

Maximum Other Failures

DescriptionValues

Sets the maximum number of times the system will try again due to a result other than:

  • busy signal
  • no answer
  • answering machine

Valid: 0 - 999

Default: 3

Maximum Total Failures (Busy, No Answer, etc.)

DescriptionValues
Sets the maximum number of times the system will try again forany combination of reasons.

Valid: 0 - 999

Default: 5

Wait After Busy Signal

DescriptionValues
Sets the amount of time before the system will try again after failing to connect initially due to a busy signal.

Valid: 00:00:00 - 23:59:59

Default: 00:01:00

Wait After Ringing Without Answer

DescriptionValues
Sets the amount of time before the system will try again after the system hears ringing and no one answers.

Valid: 00:00:00 - 23:59:59

Default: 00:01:00

Wait After Other Failure

DescriptionValues

Sets the amount of time before the system will try again after failing to connect initially due to a result other than:

  • busy signal
  • no answer

Valid: 00:00:00 - 23:59:59

Default: 00:01:00