(9.2+) EWT Presentation
The EWT Presentation menu controls what the On-Premise Callback system says to callers about EWT.
Spoken Range - Percentage Below EWT
Description | Values |
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When using an EWT range, sets the lower boundary as a percentage below the base EWT. | Valid: 0-999 Default: 20 0 disables function |
Spoken Range - Percentage Above EWT
Description | Values |
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| Valid: 0-999 Default: 20 0 disables function |
Enable Minimum Spoken EWT
Description | Values |
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| Valid: ON/OFF Default: OFF |
Minimum Spoken EWT
Description | Values |
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This value is spoken rather than the actual EWT when Enable Minimum Spoken EWT is ON. | Valid: 00:00 - 23:59 Default: 00:02 |
Enable Maximum Spoken EWT
Description | Values |
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| Valid: ON/OFF Default: OFF |
Maximum Spoken EWT
Description | Values |
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This value is spoken rather than the actual EWT when Enable Maximum Spoken EWT is ON. | Valid: 00:00 - 23:59 Default: 03:00 |
Spoken Range - Speak Hours/Minutes After First Number
Description | Values |
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Controls whether the units for the lower EWT are quoted when speaking an EWT range.
| Valid: ON/OFF Default: OFF |