(9.0+) Computer Telephony Integration (CTI)
How the Callback system connects with a telephony platform. This is about the connection itself.
Transfer Method
Requires restart
Description | Values |
---|---|
Determines whether a CTI transfer or a Flash Hook transfer is used by Callback when sending calls from one route point to another. | Valid: CTI Transfer, Flash Hook Transfer Default: CTI Transfer |
Maximum Attempts for Device Registration
Requires restart
Description | Values |
---|---|
Determines the maximum number of retries when a device assignment fails. | Valid: 0 - 99 Default Value: 3 |
Delay to Retry Device Registration
Requires restart
Description | Values |
---|---|
The length of time the system waits before retrying to assign a device. | Valid: 00:00:00 - 01:00:00 Default: 00:01:00 |