(9.0+) Dial by Extension - Invalid Responses

Controls how many times a caller can make a mistake and still proceed.

Maximum Hailing Repeat

DescriptionValues
Sets the maximum number of times the system cycles through the hailing prompts before disconnecting and retrying according to the Call Flow > Retry Attempts setting.

Valid: 0 - 999

Default: 10

Maximum Hailing Invalid Response

DescriptionValues
Sets the maximum number of times a caller can attempt to transfer to queue while listening to the Dial Extension Hail Menu.

Valid: 0 -999

Default: 2

Maximum "Is Extension Required"

DescriptionValues
Sets the maximum number of times the system asks if an extension is required before sending the call to queue.

Valid: 0 - 999

Default: 1

Extension Re-enter Limit

DescriptionValues
Sets the maximum number of times a caller can re-enter an extension number before sending the caller to queue.

Valid: 0 - 999

Default: 3

Maximum No Extension Entered

DescriptionValues
Sets the maximum number of times the system waits for a valid extension number before sending the call to queue.

Valid: 0 - 999

Default: 1

Maximum Invalid Extension

DescriptionValues
Sets the maximum number of times the caller can attempt to validate an extension number before sending the caller to queue.

Valid: 0 - 999

Default: 2