(9.0+) Dial by Extension - Invalid Responses
Controls how many times a caller can make a mistake and still proceed.
Maximum Hailing Repeat
Description | Values |
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Sets the maximum number of times the system cycles through the hailing prompts before disconnecting and retrying according to the Call Flow > Retry Attempts setting. | Valid: 0 - 999 Default: 10 |
Maximum Hailing Invalid Response
Description | Values |
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Sets the maximum number of times a caller can attempt to transfer to queue while listening to the Dial Extension Hail Menu. | Valid: 0 -999 Default: 2 |
Maximum "Is Extension Required"
Description | Values |
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Sets the maximum number of times the system asks if an extension is required before sending the call to queue. | Valid: 0 - 999 Default: 1 |
Extension Re-enter Limit
Description | Values |
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Sets the maximum number of times a caller can re-enter an extension number before sending the caller to queue. | Valid: 0 - 999 Default: 3 |
Maximum No Extension Entered
Description | Values |
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Sets the maximum number of times the system waits for a valid extension number before sending the call to queue. | Valid: 0 - 999 Default: 1 |
Maximum Invalid Extension
Description | Values |
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Sets the maximum number of times the caller can attempt to validate an extension number before sending the caller to queue. | Valid: 0 - 999 Default: 2 |