Exceptions Report

The Exceptions report shows the number of exceptions or errors that the Callback system encountered. One page is generated for "All Queues", and an additional page is printed for each queue.

The report is divided into the following sections:

Exceptions Summary

This section categorizes the exception types. Learn more about each category in the Report Glossary.

ExceptionsSummary

Exceptions Analysis

This section graphs the exceptions by type.

ExceptionsAnalysis

Call Detail

Additional call detail options include:

  • Summary/None - displays the summary report without drill-down details.
  • Daily - displays drill-down call detail statistics for each day
  • Interval - displays drill-down call detail statistics for one hour intervals