Return Call Phone Numbers Report
The Return Call Phone Numbers report allows you to view all return call phone numbers for a certain time period, and group them by result, either successful, or unsuccessful. Drill-downs are limited to the queue and the result (successful or unsuccessful) on this report. See Report Glossary for details about each field.
Successful Reconnect Phone Numbers
This section shows the phone number and call data regarding all successful reconnects.
Unsuccessful Phone Numbers
This section shows the phone number and call data regarding all unsuccessful return calls.